Policy

Shipping & Returns

  • • Orders are processed within the stated production timeframe.
  • • Shipping fees are calculated at checkout.
  • • Delivery times are estimates and may vary depending on the courier.
  • • Once an order has been shipped, Zynnacrochets is not responsible for courier delays.

Returns & Refunds

  • • Due to the handmade nature of our products, all sales are final.
  • • We do not accept returns, exchanges, or offer refunds.
  • • If you receive an incorrect or damaged item, please contact us within 48 hours of delivery with clear photos so we can review and resolve the issue.